Well...in the UK small businesses, make a big difference
The numbers speak for themselves: the UK is a nation of ‘micro-businesses’, with 96% of companies employing 10 people or fewer.1 Research also shows that 19% of working-age adults are disabled,2 just over 1 million identify as lesbian, gay or bisexual, 3 and the consumer spending power of Britain's ethnic minorities is more than £300bn a year.4 There’s a hugely diverse talent pool and customer base at our fingertips, so why aren’t we all making the most of that?
These changing demographics highlight why embracing and understanding diversity and difference can bring tangible benefits for advisers. It allows agile, small businesses to genuinely satisfy their clients’ diverse needs, as well as attracting the next generation of talent to the industry. It gives you the perspective and empathy to understand the needs and challenges of an ageing client base who need a different approach to insuring their futures, and helps you be sensitive while developing solutions for same-sex partnerships.